I’ve been toying around this week with the idea of what it means to be a social “citizen”.
Your pereception as a “good” or “bad” citizen in everyday society is determined by others based on the way you conduct yourself, interact with others and add value to that society. When it comes to social platforms, it is exactly the same – others determine the value in associating with you based on the way you behave.
The difference with platforms though is that our interaction style is dictated to a large degree by the format.
The key to being a good “citizen” on a platform is to know when and how to use the function within the format to exhibit the same behaviour as you would offline.
I put together a quick SlideShare around what I am calling social citizenship (at the risk of sounding like I am trying to coin a new buzzword), with a focus on Twitter as a platform.
There were 6 areas I looked at, first around getting your house in order – your profile, feed and tone, and then the more executional – giving more than you get, giving context and credit, thanks and giving thanks.
To be honest, there are probably more than just these six, and I think there is scope to evolve the thinking.
The other important thing of note here is that I wrote this from a personal perspective, but the principles themselves I believe sit just as well within the framework of a brand.
Would love to hear your thoughts and comments. Agree, disagree? Any you would add, or remove?
PHOTO – Thomas Hawk via Flickr